Reputation Management

Let Our Reputation Experts Get You More Positive Reviews!

Reputation Management can increase visibility, build up brand equity, and help generate advocacy all while building your online reputation.

Reputation Management is aimed to boost online visibility and drive visitors to a website by assisting the reputation of a business within search engines. It helps foster a debate by enhancing conversation and “influencing the influencer”. Online Reputation Management can be used either for increasing positive brand and keyword content driven search results or dissipating negative content that appears within search engines through brand searches, keyword searches, or both.

Our Online Reputation Management core services include: Online PR Management, Social Mentions Monitoring, Negative Content Filtering, Negative Content Removal

Online PR Management

Compile reviews from dozens of sites so you can easily see what’s being said about a business online.

Social Mentions Monitoring

Monitor where a business is mentioned in a variety of sources, including news sites, blogs and social networks. Plus, highlight the most positive and negative mentions using automated sentiment analysis.

Negative Content Filtering

Improve search rank by identifying online business listings that are inaccurate or missing from essential directories and online listing sources.

Negative Content Removal

Respond to Google and Facebook reviews in just two clicks using pre-loaded default templates. Plus, your clients can edit or delete any templates and customize their own.

We offer a complete managing of your online reputation and provide a wide range of services such as social monitoring, online PR, negative content filtering and removal, engagement, as well as social media content promotion. Our large network of media contacts allows us to know the time and place for everything that you create as a brand in the online world. This way, every opportunity is utilized and all content is created with a discernible target audience in mind.

Our large network of media contacts allows us to know the time and place for everything that you create as a brand in the online world. This way, every opportunity is utilized and all content is created with a discernible target audience in mind.

How We Succeed in Reputation Management

We provide a Reputation Management report that captures the feedbacks related to your company, product or service that occurs on the Internet, we also segment the report in positive and negative press. It is important for tracking negative comments or reviews that appear on search engine result pages (SERPs) creating a negative reputation to your brand and could have a significant impact on your online sales and enquiries. Our team can run and manage the entire Reputation Management as we have all of the software and technologies necessary to collect the feeds are store them in our database.

  • Manage reviews
  • Respond to Google and Facebook reviews in-line
  • Review response templates
  • Sentiment Analysis
  • Review Statistics
  • Monitor listings
  • Review Competition
  • Press Release Services
  • Social monitoring

FAQ's

What is reputation management?

The reputation of a business is both what they say about themselves and what others say about them. Managing reputation is nothing new; what’s new is how the internet and social media have changed the way businesses are being defined and how fast their reputations spread.

What is presence management and how does it help local businesses?

Presence management is making sure that customers can find the right information about a business online. Correct and consistent listings across directories, review sites and social networks is crucial.

Why is online review monitoring important?

With over 33 million local reviews on Yelp alone, it’s clear that customers are sharing their opinions online. Seventy-two percent of consumers say they trust online reviews as much as personal referrals, so whether it’s a testimonial, a detailed article on someone’s blog, or an offhand comment on Twitter, people are now chatting 24/7—and local business owners need to be paying attention.

How long does reputation repair take?

Removal of negative content from search results can take just a few weeks, or longer depending on a number of factors. Removal of reviews can take only a week or two as well. Suppression (pushing down) of search results can take three to ten months or longer depending on the level of difficulty.

How long does removal of negative articles or blog posts take?

If the problem you are having is with negative content, and that content can be removed at the source, it can anywhere from 1-8 weeks to remove a web page. Factors affecting duration include whether we have a relationship with the site, can contact the publisher, and if the publisher agrees to removal.

How long does the removal of online reviews take?

Reviews that violate the Terms of Service (TOS) of the review platform can often be removed in a few days or weeks depending on the responsiveness of the platform.  Reviews that do not violate the TOS can usually only be removed by the individual that posted the review. Sometimes that individual can be convinced to update or remove a negative review.

How long does it take to push web pages down in search results?

Reputation repair (excluding removals) that involves pushing negative content down and positive content up takes about two months to begin working in most cases.  The average reputation repair campaign takes six to ten months for satisfactory results. There is usually no long-term commitment (maintenance agreement) needed.

How much does reputation repair cost?

Reputation repair cost ranges from $3,000 per month to $15,000 per month for a limited number of months.

Why does reputation repair cost what it does?

A true reputation improvement campaign requires the following minimum resources:

  • Brand Reputation Strategist
  • Project Manager
  • SEO expert
  • A Content Manager / Writer
  • Researcher and an Outreach person
  • Web Developer
  • Various software platforms

Techniques used in reputation management

There are many different techniques used to improve reputation. The mix used will depend on your strategy. They include:

  • Removal of negative content
  • Review improvement
  • Wikipedia page development
  • Content design and development
  • Influencer publications
  • Web development
  • Knowledge panel development
  • Pay per click (temporarily)
  • Profile development
  • Search engine optimization

Removing content from the internet

Removal is considered on a case-by-case basis. Some sites allow removal of content, while others, such as government sites and news sites, do not.

When possible, we attempt to remove content at the source. We only do this with your permission.

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